Microsoft Teams integrates meetings, messaging, and phone services—along with familiar Microsoft apps—in a single, secure place. By combining voice and video calls, chat, messaging and information sharing from anywhere, Teams ensures a smooth flow of communication and enables seamless collaboration between employees, customers and systems.

DATAGROUP – Your Experts for Powerful Microsoft Teams Solutions

DATAGROUP is your partner for the introduction, operation and support, as well as the continuous development of Microsoft teams in a company setting. In addition, DATAGROUP works with you to develop individual solutions for the integration of your company’s existing solutions.

With the operation of Microsoft Teams as a managed service, DATAGROUP takes over, among other things

• the administration and monitoring of your teams environment,
• the implementation and monitoring of governance and compliance regulations in coordination with the requirements of your company,
• the integration of new or changed features in Microsoft Teams,
• the training and support of Microsoft Teams Champions.

Telephony with Microsoft Teams

We turn your Microsoft Teams into a complete telephony solution tailored to your needs, with which you can replace your local and maintenance-intensive telephone systems.

DATAGROUP advises you on the selection and introduction of the required licenses, the Teams-certified devices such as headsets, hands-free devices, desk phones and Teams displays as well as Teams conference room solutions.

Microsoft Calling Plan, Microsoft Operator Connect and Microsoft Direct Routing are three options for providing telephony via Teams. DATAGROUP supports you in selecting the most suitable telephony option for your company.

DATAGROUP’s telephony services include:

• Management of telephony settings in teams
• Assigning, changing or removing phone numbers for end users
• Setting up call queues
• Creation of group numbers in Azure
• Administration of telephony routing

With the Microsoft Direct Routing option, DATAGROUP also takes over the planning, provision and operation of the session border controller (SBC) both on-premises in your data center, in your tenant and in the shared environment in the DATAGROUP data center.

Microsoft Teams With DATAGROUP – Your Advantages at a Glance

• Fast implementation, adapted to the needs of your company
• One Stop Shop: From consulting to implementation to operation and expansion
• Use of Best Practices
• Microsoft Teams as a complete telephony solution for your company